Connecting emergency management organizations with digitally enabled emergent volunteering
The purpose of this research report is to assemble knowledge about digitally enabled emergent volunteering (DEEV) from the fields of disaster sociology and crisis informatics, as well as from case studies, and to present best practices for how emergency management organizations (EMOs) can monitor for, engage with, and leverage this community resource while minimizing risks associated with spontaneous volunteering and to increase resilience. It analyses the role of DEEV in Hurricane Katrina (2005), California Wildfires (2007), Christchurch earthquake (2011), Hurricane Sandy (2012) and Calgary floods (2013). The report also discusses the contribution, risks and benefits of DEEV, and makes recommendations for best practices for connecting DEEV before, during and after an emergency.
Explore further
